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If you have any questions regarding a warranty or repair claim, please read the instructions on the 5-year warranty page. Maier Sports offers a 5-year guarantee against material failure on all its products. Please note that communication and return of goods must be made via the retailer with whom you concluded the purchase contract. Unfortunately, it is not possible to send goods directly to Maier Sports GmbH.
Customer satisfaction is a key issue for Maier Sports. We have compiled answers to frequently asked questions (FAQs) for you below, which we hope will provide you with all the important information you need.
Frequently asked questions
Under storelocator you can find the Maier Sports dealer in your area by entering your zip code. If a retailer does not stock a Maier Sports item, they will usually be able to order it for you.
You can always see an overview of the current collection on the Maier Sports website. If you want to see the items live, we recommend that you visit a Maier Sports retailer. You can find stationary dealers near you under storelocator.
Please refer to our detailed care descriptions under the menu item careinstructions.
First of all, we would like to ask for your understanding that we can only accept warranty claims from specialist retailers and not from end consumers. Therefore, please take your defective item and the corresponding receipt to your Maier Sports retailer, who will take care of the matter. Please note that it is unfortunately not possible to send your Maier Sports item directly to us, as you have concluded the purchase contract with your retailer.
We have increased the warranty obligation and since summer 2008 we have granted you a 5-year warranty on material and processing defects. Any defects occurring during this period will be regulated by us within the framework of our general warranty conditions (complaintsandrepair).
You can find out exactly what the 5-year guarantee covers and how to proceed under the menu item warranty.
You can find out exactly what the 5-year guarantee covers and how to proceed under the menu item warranty.
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